Shipping policy
Processing Time
All orders are processed and dispatched within 1–2 business days of purchase. Orders are not processed or shipped on weekends or holidays.
Shipping Time
Once dispatched, orders typically arrive within 8–12 business days, depending on your location and local customs processing. Shipping times are estimates and are not guaranteed, as delays can occasionally occur due to customs, weather, or carrier issues beyond our control.
Order Tracking
Once your order has shipped, you'll receive a confirmation email with a tracking number so you can follow your delivery.
Shipping Rates
Free shipping on all orders.
Customs, Duties, and Taxes
International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the customer's responsibility and are not included in the item price.
Delayed or Missing Orders
If your order hasn't arrived within the estimated timeframe, contact us at teamrheva@gmail.com and we'll look into it.
Incorrect Address
Please double-check your shipping address at checkout. We're not responsible for orders delayed or lost due to incorrect or incomplete address information.