Frequently Asked Questions
Which size should I choose?
Choose the size for your child’s age: Toddler (2–3 years), Kids (3–8 years) or Big Kids (8–16 years).
Is the pillow suitable for babies?
No. Pillows aren’t recommended for babies, so our pillow is made for children aged 2 and up. Always follow safe-sleep guidance for young children.
What is your return policy?
For hygiene reasons, we can’t accept returns or exchanges on used bedding. Your order is still protected: if it arrives damaged, defective or incorrect, email us at teamrheva@gmail.com within 60 days with a photo and we’ll send a free replacement or issue a full refund. Refunds go back to your original payment method within 5–10 business days.
How long does shipping take?
Orders are processed within 1–2 business days and usually arrive within 8–12 business days. You’ll get a tracking number by email once your order ships.
Do you offer free shipping?
Yes, shipping is free on every order.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, Google Pay, Shop Pay and Klarna. Checkout is secure and encrypted.
Can I change or cancel my order?
Email us within 12 hours of placing your order and we’ll do our best. Once an order has been processed, changes may not be possible.
Can I track my order?
Yes. Once your order ships, you’ll get a tracking link by email, or you can use the Track Your Order page anytime.